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Subscriber data not available #480
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bugThis label could be used to identify issues that are caused by a defect in the product.This label could be used to identify issues that are caused by a defect in the product.customer reportIndicates the request came from a customer.Indicates the request came from a customer.
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bugThis label could be used to identify issues that are caused by a defect in the product.This label could be used to identify issues that are caused by a defect in the product.customer reportIndicates the request came from a customer.Indicates the request came from a customer.
Description:
Previously, users were able to view the list of subscribers (names and email addresses) submitted via the contact form on the Maintenance Mode page. However, this data no longer appears to be accessible. The issue may be related to changes introduced in Otter Pro, which could be restricting access to this data.
Currently, there is no alternative method provided for users to view or store the collected subscriber information.
Observed Behavior:
• The subscriber count consistently shows 0, even after confirmed submissions.
• No subscriber details are displayed in the module or dashboard.
User Reports:
• https://wordpress.org/support/topic/how-to-access-emails-names-that-users-have-inputted/
• https://wordpress.org/support/topic/subscriber-stats-stay-at-0-in-the-module-section/